Can we get duplicate tickets from TicketMaster?

May be...

sure u can print then out thru ur email. they will scan it at the event

If you got them VIA a email, you can (It's like a $2.50 charge when you purchase them.) However I'm not sure if you got them mailed.

I'm afraid that you're probably out of luck. According to the TicketMaster's website, it's up to the company's discretion whether or not to reissue the tickets. Usually, if they're dealing with a corporation they will work with you, but the average Joe isn't likely to get a break.

Not to speak badly of TicketMaster, but let's face it. I'm sure they've had lots of people (not you necessarily) try almost any fraudulent means to exploit the service. They're just protecting themselves.

Maybe if you sound sincere when you explain your situation, they'll waive their normal service fees. It is a fairly large purchase for "an average Joe."

I'd just call the ticketmaster you purchased from & find out. They will have record & there's a definate paper trail! These seats are sold & won't be re-sold.

I was cleaning house Saturday accidentally threw away two NASCAR tickets worth $480. We bought the tickets through TicketMaster on a corporate American Express credit card. The tickets were not insured, but we have the purchase receipt and all transaction-related emails.

Is there anything we can do to get duplicate tickets or do we have to "eat" the $480?

I think it would be 100,000 times more vital to call ticketmaster and explain your problem then wasting time here. You should have called Saturday. If the tickets were emailed you could have simply printed another copy but I believe your out of luck. The tickets usually state right on the back that ticketmaster is not responsible for lost or stolen tickets. I think you just lost a lot of money. Why would you just assume the tix were not in the UPS envelope?


It sux Cameo. I feel bad for you and your husband. I would use that ladylike attitude and try to plead with them to do a recopy of the tickets somehow or even pay a small fee for new seats.

Good luck!